Return Policy

If you are not satisfied with your Oil Ragz Clothing purchase, we have a couple of options for you to select from.

1)   You may return the product/s purchased within (5) five days of your receipt for a refund, If: 1) the item was an incorrect shipping error on Oil Ragz Clothing part, or 2) If the garments were defective by the manufacturer. NO OTHER EXCEPTIONS will apply.

NOTE:  If the product returned shows signs of being washed or worn, Oil Ragz Clothing, at its exclusive and sole discretion, can and will deny your return and NOT refund your money, and re-send you your original garment, and charge you for a second shipment of the garment. 

2)   If an item you receive is damaged, or incorrectly shipped by us, please contact and notify Oil Ragz Clothing customer service immediately.  Items that are defective and shipped from us, or items you did not order, but received from us, will quality for a full refund.  Refunds are contingent upon inspection of items once Oil Ragz Clothing receives it.  Customer is responsible for all shipping costs if seller is not at fault.

NOTE: PLEASE check your garments and products thoroughly upon receipt and notify us immediately (within five days of receipt) of any issues or concerns.   

3)   If your product is deemed returnable by our customer service department, you can exchange your purchased item(s) by requesting a replacement item during the return process.

NOTE: that fulfilling an exchange request is subject to inventory availability at the time your return is received and processed. To ensure the availability of your desired replacement item(s), you may wish to submit a new purchase, rather than requesting an exchange during the return process. All exchanges will involve the return of your original purchase and the creation of a new purchase order; therefore, you will see two transactions on your credit or debit card statement.

Please Note: Oil Ragz Clothing is a small family company trying to provide a quality product at a fair price, and as such, we will not tolerate customer abuse in wearing our products and then returning them at a later date for exchanges or refunds.  This action is devastating to small companies, and we look forward to your support in this manner. 

4)   Before returning any purchased merchandise to Oil Ragz Clothing, you are required to obtain a Return Merchandise Authorization (RMA) number from our customer service department. Returns without a RMA number attached on the package will not be accepted; we will not be responsible for losses of any kind. Please call +1 (310) 739-3860 or email us at customerservice@oilragz.com for a RMA number. 

Refused, unclaimed, or undeliverable merchandise returned due to the customers' error or change-of-mind are subjected to 20% restocking fee, in addition to freight charges.

5)   Most returns are processed within 1 business week, (which is predicated on current inventory levels) once the merchandise is received at our warehouse and properly check for damages, or from being washed or worn.

6)   It is customer's responsibility to send the merchandise back to us as it was shipped, which includes all complete and original paperwork and hangtags.

NOTE:  Please make copies of all your original purchasing paperwork prior to sending it back to Oil Ragz Clothing.

Oil Ragz Clothing will only pay for return shipping for mishandled merchandise (wrong item shipped). For other types of returns, customer will need to pay for return shipping freight.

*** Closeout items and Special Sale items cannot be returned or exchanged. All sales are final on these items, no exceptions.

Contacting Us:

Oil Ragz Clothing

23679 Calabasas Road #884

Calabasas, Ca. 91302

Customer Service: 310.739.3860

customerservice@oilragz.com